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• IDC: IT hasn't grasped consumerization trend

  More people are bringing their own tablets and smartphones to work but IT departments have been slow to support them and may not even be aware of the trend, according to a report funded by Unisys and conducted by IDC. »

• Crisis expert gives Apple a 'C' for iPhone 4 response

  Apple's news conference last week on the iPhone 4 antenna and reception fiasco gets an A- grade, but its overall response rates just a C, according to a crisis communications expert. »

• Microsoft releases Windows Live Messenger app

  While free Windows Live Messenger app [link opens in iTunes] for the iPhone and iPod touch. (The app will also run on the iPad, though it's not optimized for that device.) »

• Collaboration success edges closer

  After years of expectation, collaboration efforts are beginning to pay bigger dividends. »

• Social media to be used in product recalls?

  The Australia Competition and Consumer Commission (ACCC) has advocated more use of social media tools and supply chain technologies in a bid to improve the effectiveness of product recalls. »

• Letter from a CEO: Steve Jobs responds to your email

  A few weeks ago , if they have the opportunity to email him. I promised to forward any emails onto Mr. Jobs himself. »

• Teleflirtation: The latest hot way to hook up

  The realistic audio-visual atmosphere of telepresence combined with off-channel instant messaging is giving rise to a new social phenomenon dubbed teleflirtation. »

• Windows Phone 7 Series: First Impressions

  I had some pretty big expectations for the next generation of Windows phones; impressed with Windows Phone 7 Series (Microsoft has dropped the "Windows Mobile" moniker). I do have a few concerns, however, that I hope will be addressed 10 months from now. »

• Why Apple won't let the Mac and iPhone succeed in business

  Last summer, it looked like Apple was finally going to make its Macs and iPhones enterprise-capable, giving hope to those who wanted a more stable, less failure-prone option at the office. Soon, it appeared, Macs and iPhones would no longer need to come in through the back door, or be relegated to "special" departments such as software development or marketing. »

• Ballmer defends Microsoft as China plays up Gates' comments

  Microsoft CEO Steve Ballmer defended the company's presence in China in a message on Wednesday, after Chinese media seized on a statement by Bill Gates about Chinese Web censorship being "very limited." »